Returns & Exchanges
At Mojotone, we stand behind our high-quality electronic components and amplifiers with a 30-day return policy for most items in original condition. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.
Request an RMA
Log into your account or contact our support team to request a Return Merchandise Authorization (RMA) number before shipping any items back.
Pack Your Items
Securely pack the components in their original packaging, ensuring all manuals and accessories are included to avoid restocking fees.
Ship to Mojotone
Affix the return shipping label to your package and drop it off at your nearest carrier location, keeping a copy of the tracking number for your records.
Inspection and Refund
Once our technicians inspect the returned electronics for original functionality, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing